Unresponsive 4K Camera

We have discovered a rare issue that will cause a 4K camera with firmware version 2.0.2 to become completely unresponsive. We have a button press that will restore the camera to a functioning state. This process can also be used if the Wifi network on your 360fly 4K running 2.0.2 firmware is no longer being seen by your mobile device.

To trigger the reset, press and hold both the OnePush button and the Reset button for about 5 seconds. At this point the camera will shut itself off, vibrate 3 times, and begin flashing blue. Allow about 15-30 seconds for the camera to reboot and for the blue light to return to a solid blue LED.


Have more questions? Submit a request